The Employer Resource Network (ERN) is an innovative, employer-based model that pulls together a consortium of small to mid-sized businesses to provide job retention services, work supports, and training opportunities for under-resourced and high-stressed employees, many of whom may need to access community resources.

Success Coaches serve as a direct conduit to community resources & services that provide fast relief for many issues that employees face, including reliable transportation, workplace conflict, childcare, housing challenges, family challenges, etc.

Success Coaches are a confidential service available to assist employees through difficult work, home, or life issues. We connect employees with resources, advocate for and coach them through real life situations like receiving a disconnect notice from National Grid or some financial stress due to debt, student loans or just making ends meet.

The onsite Success Coach is a confidential resource that employees can access on a predictable, ongoing basis.